The key types of superannuation insurance claims in NSW include:

1. Total and Permanent Disability (TPD) Claims:

• TPD insurance provides a lump-sum payment if the insured member becomes totally and permanently disabled and unable to work again due to illness or injury.
• Insurance policies define TPD based on specific criteria, such as the inability to work in any occupation or perform basic activities of daily living.

2. Income Protection (IP) Claims:

• IP insurance provides regular income payments if the insured member becomes temporarily unable to work due to illness or injury.
• Policies typically define the criteria for disability, such as the inability to perform the duties of their regular occupation or any occupation for which they are reasonably qualified.

3. Death and Terminal Illness Claims:

• Death benefits are lump-sum payments made to the nominated beneficiaries or legal representatives of the insured member in the event of their death.
• Terminal illness benefits may be payable if the insured member is diagnosed with a terminal illness and has a limited life expectancy, as defined by the policy.
  
  

The key aspects of superannuation insurance claims in NSW include:

1. Claim process: The insured member or their representatives must submit a claim to the superannuation fund, providing relevant medical evidence, employment records, and other supporting documentation as required by the insurer.
2. Assessment and decision: The insurer will assess the claim based on the provided evidence and the policy terms, and make a decision to approve or deny the claim.
3. Trustee’s role: The superannuation fund trustee is responsible for ensuring the claim is handled fairly and in accordance with the trust deed and relevant laws.
4. Dispute resolution: If a claim is denied, the insured member or their representatives may have the right to dispute the decision through internal complaint processes, external dispute resolution bodies, or legal action.
   
   

It’s crucial to seek legal advice and representation from experienced superannuation and insurance lawyers to navigate the complexities of these claims, ensure compliance with legal requirements, and protect your rights and interests throughout the process.